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Introducing the REX HILL Loyalty Program

At REX HILL, enduring relationships are built over time through shared moments, craftsmanship, and a lasting connection. Our Loyalty Program, exclusively for club members, is an extension of that philosophy, created to recognize and reward those who continue their journey with us. Club members can earn points through online and tasting room purchases, referrals, and long-term membership. Rewards can be redeemed on wines, food, and merchandise at REX HILL.

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How it Works

  • Sign up to be a member and start earning points.
  • Cellar Club members earn 1 point for every $1 spent on eligible purchases
  • Crown Club members earn 2 points for every $1 spent on eligible purchases
  • Collector’s Club members earn 3 points for every $1 spent on eligible purchases
  • All points redeem at a value of 1.5%
  • Enjoy sign-up bonus points when you join the club
  • Earn additional rewards for referrals.

Whether you are adding to your cellar or returning for a familiar favorite, your loyalty is recognized every step of the way.

Please note: If you have unused REX HILL Loyalty Points at the time of cancellation, they may be redeemed for up to 30 days from your cancellation date. Loyalty points are non transferable and have no cash value. After this one-month grace period, any remaining points will expire.

Frequently Asked Questions

What is the REX HILL Loyalty Program?

The REX HILL Loyalty Program is our way of thanking our most devoted club members. Members earn points for online and tasting room purchases, engagement, and long-term loyalty—redeemable toward future REX HILL food, merchandise, and wines.

How do I earn loyalty points?

Points are earned on eligible purchases, both online and in the tasting room. Points may also be earned through referrals, tenure milestones, and special promotions throughout the year.

Point Accrual Overview

  • Cellar Club members earn 1 point for every $1 spent.
  • Crown Club members earn 2 points for every $1 spent.
  • Collector’s Club members earn 3 points for every $1 spent.
Can I earn loyalty points on my club allocation?

Yes, points are earned by making any online and tasting room purchases on wine, merchandise, club allocations, and food.

Can I redeem my points toward my club allocation?

No, while club members can earn loyalty points on all wine purchases including your club allocations. You cannot use loyalty points toward the purchase of your club allocation.

How do I redeem my points?

Points may be redeemed toward eligible wine purchases, merchandise, food, or exclusive offerings. This includes purchases made online or in our Newberg tasting room. Redemption availability may vary by product, event, or season.

What is the value of my points?

Points redeem at a value of 1.5%.

Example:

  • 1,000 points = $15 in rewards
  • 5,000 points = $75 in rewards
Do I receive bonus points for joining REX HILL's wine club?

Yes, all new club embers receive a one-time sign-up bonus based on their membership level:

  • Cellar Members: 300 bonus points
  • Crown Members: 600 bonus points
  • Collector’s Members: 1,000 bonus points

Sign-up bonuses are awarded once per member and may not be combined with any other introductory offers.

Can non-members earn loyalty points?

Non-members cannot earn loyalty points at this time. The REX HILL Loyalty Program is an exclusive benefit for our club members. Guests will begin earning loyalty points (and receive any applicable bonuses) once they enroll in a qualifying membership tier.

Do I earn points for club referrals?

Yes, club members can earn 1700 loyalty points by referring people to join one of REX HILL’s club tiers. Bonus point amounts and eligibility requirements may vary by promotion and will be communicated at the time of the referral.

Where can I see my points balance?

Members can view their loyalty points balance by logging into their REX HILL.com account. You may also contact our hospitality team for assistance by phone 503-455-8352 or email club@rexhill.com, or inquire during your next visit.

Do my loyalty points expire?

Yes, any points accrued will expire 30 days following termination of club membership. Loyalty points expiration policies, if applicable, will be clearly communicated. REX HILL may adjust expiration terms as the program evolves to ensure fairness and flexibility for members.

What happens to my points if I cancel my REX HILL club membership?

If you choose to cancel your club membership, any unused loyalty points must be redeemed within 30 days of your cancellation date. After this grace period, remaining points are no longer redeemable. Loyalty points are non-transferable and have no cash value.

Are there exclusions on earning or redeeming points?

Certain purchases, promotions, or limited-release items may be excluded from earning or redeeming points. Full details will be provided at the point of sale or within promotional terms.

Can REX HILL change the Loyalty Program?

Yes, REX HILL reserves the right to modify or update the loyalty program, including earning rates, redemption values, and benefits, to ensure the program remains meaningful and sustainable.